ALMO Care
From the first message to the follow-up.
Conversations, patient records, appointments and follow-up in one place for practices and clinics.
In operation with two healthcare teams.
Modules
InboxPatientsFunnelScheduleRemindersSurgical journeyScalesMetrics- Inbox
- Patients
- Funnel
- Schedule
- Reminders
- Surgical journey
Open conversations3
- CR
Camila Rojas2 min
Hi, I'd like to see the specialist
WhatsAppFront desk
- MP
Mateo Pérez18 min
What does the assessment include?
InstagramUnassigned
- LM
Lucía Mora1 h
I've sent the authorisation
FormCoordination
Camila Rojas
First visit · Came from an ad
- ✓Message
- Visit
- Surgery
- Check-up
Next step
Confirm Thursday's visit, 10:00 am
The problem
Patients write through several channels, several people reply and nobody knows for sure who was left waiting.
Who it's for: Practices and clinics that receive patients by chat
How it works
- The message comes in
- It gets an owner
- The appointment is booked
- The follow-up continues
CRM for clinics and practices
ALMO Care is a CRM built for healthcare: it brings together WhatsApp, Instagram and form messages, each patient's record, appointments, reminders and follow-up through to surgery. Every conversation has an owner and a next step, so no patient is left waiting.
What it solves
- Messages arriving on several channels and nobody knows who replied.
- Interested patients going cold because nobody wrote back.
- No-shows with no reminder asking the patient to confirm.
- Surgeries delayed by authorisations and tests nobody owns.
Not in healthcare?
We also build CRMs for any industry: real estate, education, professional services, retail, agriculture and more. With WhatsApp, a funnel, owners and follow-up, shaped around how your business sells.
Modules
01Shared inbox
WhatsApp, Instagram and forms in one place, with an owner and a response time.
02Patient record
One record per patient, search by ID and a warning for duplicates.
03Patient funnel
From the ad or the first message to the visit, so you know which channel brings patients.
04Reminders
Patients confirm, change or cancel from the message, and the waiting list fills the gap.
05Surgical journey
Orders, authorisations, tests and scheduling, each with an owner and a date.
06Automatic follow-up
Recontact after a no-show, deferred cases coming back and overdue alerts.
07Outcome scales
Questionnaires through a secure link to measure how each patient progresses.
08Metrics
Response times, funnel and surgical journey for whoever runs the practice.
What it does
- Shared inbox with owners and response times.
- Patient record and follow-up through to surgery.
- Modules switched on per practice: automation, outcomes, surgical journey and sessions.
- Each practice has its own database.
What it doesn't do
It doesn't include diagnosis or clinical records.